Return & Refund Policy

Your satisfaction is our priority.

Returns: We accept returns within 14 days of delivery for unused and unopened items in their original packaging.

Refunds: Once your return is received and inspected, we will process your refund back to your original payment method.

Exchanges: Defective or damaged items may be exchanged for the same product.

Non-Returnable Items: Certain products (e.g., grooming tools used, opened pet food, or customized items) are not eligible for return.

Process: To initiate a return, please ensure your item meets the above conditions.